Our cleaners are highly trained professionals who work quickly and effectively. You’ll be surprised by how much we can get done in a few hours. Generally, most average-sized homes take anywhere from 4-6 hours to effectively clean.
However, cleaning is a process. Don’t expect us to remove every ounce of dirt from your home in a few hours or to never miss a spot. We aren’t perfect, but we are certainly approachable. Please do not hesitate to tell us what we missed and we will be sure to get it next time!
We usually have at least 2 cleaners work together. Sometimes crews can include 3 or even 4 people. The more people who are in a crew, the faster the work will go. However, our hourly rate is calculated on a “per person, per hour” basis. If two cleaners work for two hours, you will be charged for four man-hours (plus our small service fee), and so on.
* We value your time, so it is helpful if you have things picked up as much as possible before we arrive. This gives us the freedom to focus on more details and work easily within the time constraint.* If you would like us to vacuum/mop the insides of closets, we ask that you leave the doors open.* We value your privacy and will not open closed doors unless asked.* Put away bills, papers, and any important documents you want to keep. We want to protect your privacy and we certainly don’t want to inadvertently toss something important!* Put away pets. This is an individual recommendation you can discuss with Green House management and your cleaner, but it’s generally best to keep pets – especially dogs that could bite – in a locked room or a crate so your cleaners can operate safely and effectively.* If you want specific areas in your home to have special attention this time, please leave a note or let your cleaner know.
While we are happy to wipe down window ledges and spot-clean the insides of easily accessible windows, due to liability issues we do not climb ladders or clean tilt windows.We do not wipe down TV screens, again due to liability issues.
We can add in the insides of ovens or refrigerators on request, but we generally don’t do these on a regular clean. If you want the inside of your oven cleaned, please run the self-clean (if your oven has one) at some point before we arrive.
We are very approachable! Please let us know the best way we can meet your cleaning needs.